Oct 31, 2025
I spoke with a senior paralegal about best practice tips for intake + client service.
Episode Highlights
02:45 - Automations in CRM to filter conversations.
04:04 - The “CRM as ATM” concept for law firms.
06:13 - The importance of cultural responsiveness in client communication.
07:46 - The value of short,...
Oct 10, 2025
I spoke with a lawyer, developer, educator & data scientist about how AI is disrupting law practice & legal education.
Episode Highlights
03:33 - AI revolution challenge for law firms.
05:57 - What is agentic AI?
11:41 - Custom GPTs in practice.
19:52 - Bias in AI and its implications.
25:52 - Tackling AI fairness and...